Frequently Asked Questions (FAQs)

1. What types of devices do you repair?

- We specialize in repairing smartphones, laptops, tablets, gaming consoles, and various other electronic devices.

2. Do I need an appointment for repairs or can I walk in?

- We welcome walk-ins! While appointments are not necessary, they can help minimize wait times.

3. Do you offer home services?

- Yes, we do! Our technicians provide on-site repair services in the comfort of your home or office.

4. Is pick-up and delivery service available?

- Absolutely! Take advantage of our convenient pick-up and delivery service for a hassle-free repair experience.

5. Can I purchase smartphones and laptops from your shop?

- Certainly! Explore our range of high-quality smartphones and laptops available for purchase.

6. Do you offer a "Buy Now, Pay Later" option?

- Yes, we do! Our flexible payment options allow you to buy now and pay later, making technology upgrades more accessible.

7. How long does a typical repair take?

- Repair times vary depending on the issue. Our technicians work efficiently to ensure a quick turnaround without compromising quality. Most repairs are same day, while you wait.

8. Is there a warranty on repairs?

- Yes, we provide a warranty on our repairs. The terms may vary, so please inquire about specific details for your service.

9. What payment methods do you accept?

- We accept various payment methods, including cash, credit/debit cards, and digital payment platforms like MoMo.

10. How can I track the status of my repair?

- You can easily track the status of your repair by contacting our customer service team or using our online tracking system.

11. What safety measures do you have in place for in-store visits?

- We prioritize the safety of our customers and staff. We have implemented health and safety protocols, including sanitization and social distancing measures.

12. Can you provide an estimate before starting the repair?

- Yes, we offer free diagnostics and provide estimates before initiating any repairs. You'll have a clear understanding of the expected costs.

Feel free to contact us if you have additional questions or if there's anything specific you'd like to know. We're here to make your electronics repair and purchasing experience seamless!